Tang Tea
Tang Tea I 40% of new customers
The challenge: what Tang Tea set out to achieve
Tang Tea is a Chinese bubble tea chain known for its traditional universe and its collaborations with food influencers. Its official Instagram account remained mainly photo-based, which limited engagement and the ability to turn that awareness into real in-store visits.
The question: how to move from photo-based visibility to high-performing video content that drives interaction and footfall, while preserving the brand's traditional image?
What we put in place
We put in place a full video strategy designed for short formats and virality:
Creative direction: highlighting the craftsmanship, textures and flavours to convey the Tang Tea experience.
Varied formats: tutorials, original humorous trends, ingredient spotlights, immersion in the tea house, customer videos.
Regular calendar: consistent publishing to feed the algorithm and maintain organic visibility.
Each piece of content aims to grab attention quickly, show quality and make people want to visit the tea house.
Moving from photo to video didn't mean abandoning the brand's traditional image. The preparation, the ingredients and the tea house setting are filmed with the same care as the existing visuals, so the account stays consistent.
The videos are filmed in the tea house, in vertical 9:16, with hooks designed for the first two seconds and built-in subtitles for viewing without sound.
What it delivered
The videos turned digital visibility into tangible engagement and footfall:
+70% engagement compared with photo-only posts
15 000 average organic views per video
+20% in-store footfall on video publishing days
40% of new customers say they discovered the tea house through the videos or an influencer
Customers who interact with the videos return 1.5 times more often on average
These results show that video complements and enriches the digital presence, driving real footfall while preserving Tang Tea's traditional, premium image.
Key points summary
Shift from photo to video to capture attention and drive engagement
Short, immersive content conveying the in-store experience
Significant rise in views, interactions and followers
Digital → real in-store footfall conversion
A stronger traditional, premium image
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