Makina
Makina | +240% growth in active customer base
The challenge: what Makina set out to achieve
Makina is a beauty salon positioned in the chic, premium segment, with a clear ambition:
Build brand awareness, attract a qualified clientele and structure its growth in Paris.
In its early days, the salon had strong potential but a digital presence that was not yet exploited enough to support its expansion plans.
The goal was strategic:
Turn social media into a genuine customer acquisition lever and support the opening of new locations.
What we put in place
We rolled out a full social media strategy designed to reflect Makina's upscale positioning.
Strategic pillars
A strong premium positioning
An elegant, consistent and modern editorial line, in keeping with the salon's chic image.
Trend-driven content
Videos tailored to TikTok and Instagram conventions, combining:
real-life scenes with models
striking before / after shots
immersive formats centred on the customer experience
beauty trends adapted to the brand's identity
Activating local models and creators
Targeted invitations to build desirability and strengthen the salon's credibility.
Optimised short-form formats
Strong hooks from the very first seconds, with careful work on pacing and visual aesthetics to maximise retention.
Ongoing strategic support
Performance analysis, editorial adjustments and consistent planning to support growth.
The videos we produced
Click to turn on the soundWhat it delivered
The results came quickly and shaped the brand.
+185% increase in salon footfall in 6 months
+240% growth in active customer base
Occupancy rate up 70%
The business impact was decisive.
The digital strategy contributed directly to Makina's rise, enabling the opening of three salons in Paris.
The brand gradually established itself as a premium, on-trend beauty destination, backed by strong visibility on TikTok and Instagram.
What this case study shows
A coherent digital strategy is about more than generating views.
It can:
build a premium brand image
attract a qualified clientele
support geographic expansion
turn social media into a growth engine
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