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←︎ All articles UGC 7 min · 18 April 2025

Why Effective Communication Is More Crucial Than Ever in 2026

Mobile, creators, video, AI transparency and influence: why clear, authentic communication makes the difference for brands.

Tony Lo, founder of Esekai
By Founder and CEO of Esekai, Paris

A Hyperconnected, Ultra-Reactive Society

Social media, online news outlets and messaging apps have transformed the way brands interact with their audiences. According to Médiamétrie, mobile use is growing across all age groups, to the point of making the smartphone the first screen of daily life. Every action and every word can now be shared, analysed and commented on within seconds, right in your customers' hands.

Simply being present is no longer enough. A company must be consistent, responsive and strategic in the way it communicates. Brands that know how to listen, respond and adapt in real time gain credibility and engagement. Effective communication captures attention, then builds a relationship of trust over the long term.

Authenticity: A Differentiating Asset

Faced with an abundance of content, audiences turn to faces and voices they recognise. According to the Reuters Institute's Digital News Report 2026, 29% of French respondents say they get some of their news from content creators, but only 3% believe these creators meet all their information needs. Creators have earned their place in the way people stay informed, without becoming the only source. For a brand, the lesson is simple: embodiment attracts attention, credibility holds it.

Authenticity also means transparency. Article 50 of the AI Act applies from 2 August 2026 and sets transparency obligations for providers and deployers of certain AI systems, notably generative and interactive AI systems and deepfakes. Stating clearly when a piece of content has been produced or modified with AI is becoming as much a matter of compliance as of trust.

In practical terms, authentic communication rests on a few habits:

  • clearly displaying the commercial intent of sponsored content;
  • flagging AI-generated or AI-modified content when required;
  • choosing creators whose voice is consistent with your values;
  • responding to your community with attentiveness, responsiveness and sincerity.

The Power of Imagery and Storytelling

We no longer sell just a product: we sell an experience, a story, a universe. Storytelling captures attention and leaves a mark, and video is now its natural home. The same Reuters Institute report indicates that 61% of French respondents watch news videos every week. Visuals, vertical videos and immersive formats bring the brand to life in consumers' daily lives.

Good communication isn't limited to a pretty design or a catchy slogan. It rests on strategic narrative, capable of getting a clear, emotional and memorable message across. That is precisely what we do at Esekai: create tailor-made universes, designed for TikTok, Instagram Reels and YouTube Shorts, that speak to your audiences and reflect what makes you unique.

Communication: A Tool for Growth and Resilience

Launching a brand, supporting a transformation, bouncing back after a crisis: at each of these moments, communication moves the company forward. It makes it possible to anticipate challenges, prepare the ground, reassure and mobilise.

Resilience also means respecting the rules. In 2024, the DGCCRF inspected more than 260 influencers, 110 of whom showed reprehensible practices, such as failing to display commercial intent, health and cosmetic claims or fake promotions. A poorly supervised influencer campaign can cost far more in image than it brings in visibility.

Companies that invest in a solid communication strategy are better equipped to face the unexpected, win new customers and keep their communities loyal. At Esekai, we believe good communication is above all a vision: a clear direction, aligned with your goals and your values.

Conclusion

Communication is no longer an "extra" for a company: it is a necessity. With a well-thought-out strategy, engaging and transparent content and an assertive positioning, brands make the difference, create value and build a strong relationship with their audiences.

Want to structure your communication and create a strong brand universe?

Let's talk: at Esekai, we turn your ideas into vertical videos that tell your brand's story, from creative ads to UGC.

Frequently asked questions

Q.What makes effective communication more crucial today than before?
Attention is fragmenting across multiple platforms and short formats, viewed mostly on smartphones. Algorithms push authentic, engaging content, and transparency rules are getting stricter, for commercial influence as well as for AI-generated content. Brands must capture attention within seconds on TikTok, Instagram Reels or YouTube Shorts, while staying clear about the nature of what they publish.
Q.How do you measure the effectiveness of vertical video communication?
The main KPIs are engagement rate, CPC, full views and conversions. At Esekai, it is by working on creative ads against these indicators that we clearly reduced BYD France's CPC. Performance analysis makes it possible to continuously optimise the creative strategy.
Q.Why favour the vertical format for your communication today?
The vertical format matches the dominant use of the smartphone, which has become the first screen of daily life. TikTok, Instagram Reels and YouTube Shorts have made it their native format. It fills the whole screen, offers total immersion and maximises visual impact on mobile.
Q.What is the difference between UGC and creative ads for communicating effectively?
UGC relies on creators' authenticity to build trust, with commercial intent clearly displayed. Creative ads favour creative impact and brand storytelling. At Esekai, we adapt the approach to your objectives: awareness, conversion or engagement, often combining both.
Q.How do you adapt your communication to platform algorithms?
Each platform has its own specifics: TikTok favours originality, Instagram Reels favours aesthetics, YouTube Shorts bets on retention. You need to create native content for each environment, not simply repurpose the same content everywhere. Authenticity and the value delivered to the audience remain central.
Q.What pitfalls should you avoid in effective video communication today?
Avoid content that is too commercial in the first few seconds, a neglected audio track or formats ill-suited to the platforms. Overproduction can harm authenticity. Don't duplicate the same content across all platforms without adapting it, and don't forget to clearly flag a commercial partnership or AI-generated content when required.

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