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K13 Hot Pot

+65% video engagement

Reaching French customers with a concept that is already well known in Asia

K13 Hotpot is a restaurant specializing in Chinese fondue, known for its varied broths and its friendly table experience.

The restaurant already enjoys a high profile within the Asian community in Paris, thanks to food influencers and word-of-mouth recommendations.

However, the concept remains little known to the wider French community, limiting attendance on certain services and days.

The restaurant's official account was not very active and did not produce internal videos.

Découvrir le résultat
110,000
Views (Top Video)
+28%
Attendance

Reaching French customers with a concept that is already well known in Asia

K13 Hotpot is a restaurant specializing in Chinese fondue, known for its varied broths and its friendly table experience.

The restaurant already enjoys a high profile within the Asian community in Paris, thanks to food influencers and word-of-mouth recommendations.

However, the concept remains little known to the wider French community, limiting attendance on certain services and days.

The restaurant's official account was not very active and did not produce internal videos.

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The Educational Impact: How video boosted attendance by 28% during the week

The videos made it possible to spread the concept beyond the Asian community and to convert digital visibility into real attendance:

  • +65% commitment on videos vs limited previous presence
  • 50,000 to 110,000 organic views by video
  • +28% attendance during the week, especially on lunchtime services and less busy days
  • 60% of new customers mention having discovered K13 via a video or an influencer
  • Customers who interact with videos are coming back 1.4 times more often

These results show that the video allowed to expand the audience beyond the Asian community, to structure existing reputation and to directly support attendance and turnover.

Summary of key points

  • Exceed the reputation confined to the Asian community to reach new customers
  • Immersive videos highlighting the concept, the bubbles and the customer experience
  • Increase in views, interactions, and subscribers
  • Digital conversion → real attendance
  • Maintaining the user-friendly and qualitative image of K13 Hotpot
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